GovExec is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org.

After completing this course, you will be able to: leverage data to enhance customer experiences, name the federal CX policy priorities, understand how to fight misinformation and include layers of verifiable trust in all types of digital content.

To register for this session, enter your information here. If you have any questions about how to register, please contact Kayla at kmccloud@govexec.com. If you would like to indicate interest in receiving CPE credit, please contact Kayla at kmccloud@govexec.com. In order to receive full credit as an in-person attendee you must attend for at least 50 minutes. In order to receive full credit as a digital attendee, you must tune in for at least 50 minutes and respond to three engagement checkpoints per 50 minutes of programming.

Participants will earn up to 5 CPE credits in Information Technology. Participants will earn 1 CPE credit for each 50 minutes of participation. Digital attendees will need to engage with three engagement checkpoints per 50 minutes.

Field of Study: Information Technology

Additional Information Prerequisites: None

Who Should Attend: Government employees, contractors and anyone else who is interested in learning about customer experience, digital transformation, zero trust, and the future of work.

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet-Based

Refunds, Complaints and Cancellations: This program is free to attend. For more information regarding administrative policies such as complaint, program cancellation or refund policies, please contact Kayla at kmccloud@govexec.com.